Delete Your Data at Discover Claims
The Discover ClaimsTM app doesn’t use accounts, and it doesn’t send your information to us. Your personal details, insurance companies, providers, claims, and trips are stored only on your phone, so you decide when they’re deleted.
Delete Individual Items
You can edit or delete claims, providers, and insurance companies right in the app. To delete an insurance company, first delete any claims that use it.
Delete All of Your Data
Any of these options permanently removes your information from your phone:
- Reset from inside the app: open the Settings tab, scroll to the Data section, tap Reset All Local Data, and then tap Reset Everything to confirm. This deletes your claims, trips, insurance companies, providers, and your info.
- Clear the app’s storage: open your phone’s Settings, go to Apps, then Discover Claims, then Storage & cache, and tap Clear storage. The app stays installed and starts fresh the next time you open it.
- Uninstall the app: uninstalling Discover Claims deletes all of its data from your phone.
Menu names can vary slightly by phone manufacturer and Android version. Deleted data can’t be recovered, so print or save a PDF of any reimbursement summaries you still need first.
If Android backup is turned on, your phone may include app data in your Google account backup. You can manage or delete that backup in your phone’s Google backup settings.
Feedback You’ve Sent Us
If you’ve used Send Feedback in the app, we received your message and, if you entered one, your reply-to email address. To have them deleted, email dcsupport@discoverclaims.com.